Crooked River Wines
Shipping & Returns
Information about the shipping and returns for items purchased in our online store at www.crookedriverwines.com
Event ticket purchases
Please see our website Terms & Conditions for information relating to event ticket purchases.
Shipping courier
All purchases are shipped by our courier partner, Fastways.
Shipping within NSW
Shipping to NSW addresses has a flat rate of $25. Note that for regional areas, it is possible that additional fees may apply. Please contact us to check if you are uncertain by emailing [email protected].
Shipping to QLD
Shipping to QLD addresses from $25. Note that for regional areas, it is possible that additional fees may apply. Please contact us to check if you are uncertain by emailing [email protected].
Shipping to other Australian states
If you are interested in shipping to other states in Australia, please get in touch to check whether it will be possible to deliver to your area by emailing [email protected].
Shipping overseas
Unfortunately we are not able to offer shipping to countries outside Australia.
Returns or refunds of damaged goods
If you are not happy with the condition in which your items are received, please get in touch with us by emailing [email protected] so we can assist you.
Returns
We are not able to offer refunds or returns in other circumstances, such as if you change your mind. Please get in touch with us by emailing [email protected] if you need any clarification on this.
